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Porta-Jump Info

PORTA-JUMP™ MANUALS

DOWNLOAD MANUAL HERE - PORTA-JUMP STANDARD

DOWNLOAD MANUAL HERE - PORTA-JUMP UNIVERSAL

PORTA-JUMP™ WARRANTY

What is Covered and For How Long?
SWE, Inc. (“SWE”) warrants to the original purchaser (“Purchaser”) that SWE’s Porta-Jump™ Emergency Car Booster (“Product”) is free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase and continuing for a period of one year.

What is Not Covered?
This Limited Warranty is conditioned upon proper use of Product by Purchaser. This Limited Warranty does not cover: (a) defects or damage resulting from accident, misuse, abuse, neglect, unusual physical, electrical or electromechanical stress, or modification of any part of Product, including cosmetic damage; malfunctions resulting from the use of Product in conjunction with accessories, products, or ancillary/peripheral equipment not furnished or approved by SWE; defects or damage from improper testing, operation, maintenance, installation, or adjustment.

What are SWE’s Obligations?
During the applicable warranty period, SWE will repair or replace, at SWE’s sole option, without charge to Purchaser, any defective component part of Product. To obtain service under this Limited Warranty, Purchaser must return Product to SWE after obtaining an authorized RMA (Return Merchandise Authorization) number from SWE. Proof of purchase must be provided. To obtain assistance on where to deliver the Product, call SWE Customer Care at 1-800-336-1968. Upon receipt, SWE will promptly repair or replace the defective Product. Purchaser must pay all shipping charges for the repair or return of such Product.

What Are the Limits On SWE’s Liability?
EXCEPT AS SET FORTH IN THE EXPRESSED WARRANTY CONTAINED HEREIN, PURCHASER TAKES THE PRODUCT “AS IS,” AND SWE MAKES NO WARRANTY OR REPRESENTATION AND THERE ARE NO CONDITIONS, EXPRESSED OR IMPLIED, STATUTORY OR OTHERWISE, OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO: THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; WARRANTIES OF TITLE OR NON-INFRINGEMENT; DESIGN, CONDITION, QUALITY, OR PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT  PERTAINING THERETO.

NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESSED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. ALL IMPLIED WARRANTIES AND CONDITIONS THAT MAY ARISE BY OPERATION OF LAW, INCLUDING IF APPLICABLE THE IMPLIED GUARANTEES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED TO THE SAME DURATION OF TIME AS THE EXPRESSED WRITTEN WARRANTY STATED HEREIN. SOME STATES/ PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN ADDITION, SWE SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE, USE, OR MISUSE OF, OR INABILITY TO USE THE PRODUCT OR ARISING DIRECTLY OR INDIRECTLY FROM THE USE OR LOSS OF USE OF THE PRODUCT OR FROM THE BREACH OF THE EXPRESSED WARRANTY, INCLUDING INCIDENTAL, SPECIAL, CONSEQUENTIAL OR SIMILAR DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS, OR FOR DAMAGES ARISING FROM ANY TORT (INCLUDING NEGLIGENCE OR GROSS NEGLIGENCE) OR FAULT COMMITTED BY SWE, ITS AGENTS OR EMPLOYEES, OR FOR ANY BREACH OF CONTRACT OR FOR ANY CLAIM BROUGHT AGAINST PURCHASER BY ANY OTHER PARTY. SOME STATES/PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE/PROVINCE TO PROVINCE. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT AND STATES PURCHASER’S EXCLUSIVE REMEDY. IF ANY PORTION OF THIS LIMITED WARRANTY IS HELD ILLEGAL OR UNENFORCEABLE BY REASON OF ANY LAW, SUCH PARTIAL ILLEGALITY OR UNENFORCEABILITY SHALL NOT AFFECT THE ENFORCEABILITY FOR THE REMAINDER OF THIS LIMITED WARRANTY THAT PURCHASER ACKNOWLEDGES IS AND WILL ALWAYS BE CONSTRUED TO BE LIMITED BY ITS TERMS OR AS LIMITED AS THE LAW PERMITS. THE PARTIES UNDERSTAND THAT THE PURCHASER MAY USE THIRD PARTY SOFTWARE OR EQUIPMENT IN CONJUNCTION WITH THE PRODUCT.

SWE MAKES NO WARRANTIES OR REPRESENTATIONS AND THERE ARE NO CONDITIONS, EXPRESSED OR IMPLIED, STATUTORY OR OTHERWISE, AS TO THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE OR SUITABILITY OF ANY THIRD-PARTY SOFTWARE OR EQUIPMENT, WHETHER SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE PRODUCT DISTRIBUTED BY SWE OR OTHERWISE, INCLUDING THE ABILITY TO INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT WITH THE PRODUCT. THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE AND SUITABILITY OF ANY SUCH THIRD PARTY SOFTWARE OR EQUIPMENT LIE SOLELY WITH THE PURCHASER AND THE DIRECT VENDOR, OWNER OR SUPPLIER OF SUCH THIRD PARTY SOFTWARE OR EQUIPMENT, AS THE CASE MAY BE.

This Limited Warranty allocates risk of Product failure between Purchaser and SWE, and SWE’s Product pricing reflects this allocation of risk and the limitations of liability contained in this Limited Warranty. The agents, employees, distributors, and dealers of SWE are not authorized to make modifications to this Limited Warranty, or make additional warranties binding on SWE. Accordingly, additional statements such as dealer advertising or presentation, whether oral or written, do not constitute warranties by SWE and should not be relied upon.

©2010. SWE, Inc. All rights reserved. No reproduction in whole or in part allowed without prior written approval. Specifications and availability subject to change without notice.

FREQUENTLY ASKED QUESTIONS

Q: When do you remove PJ from the 12-volt power port?
A. The unit should be removed from the port after recharging, or when the car is turned off.

Q. Can you drive your car while you are recharging your Porta-Jump?
A. Yes. It is recommended that you drive your vehicle while charging PJ so the energy moves quicker.

Q. What kind of temperature can the PJ withstand?
A. The effective operating temperature is -4 F (-20 C) to +130 F (54 C).

Q. What happens to my PJ if the temperature goes below -4 F below? I live in Minnesota and we can hit -15 and even -20 below 
occasionally. Is the Porta-Jump still usable when the weather gets warmer?
A. The recommended temperature range is stated on the package; however, there is a tolerance of about 5 to 8 degrees on the high and 
low side. Additionally, the chemical reaction inside the alkaline battery may or may not be adversely affected by the freezing temperature 
and may be usable after the temperature gets warmer. There is more damage from the extreme heat than from the cold.

Q. When reading your vehicle battery, does the adaptor cord need to be in the port before or after I put my vehicle in the accessory position?
A. We recommend not plugging the adaptor cord into the port until after the car is in the accessory position. This will limit any errors in 
the readings.

Q. Can you leave the car idling instead of driving while recharging?
If so, will it take longer to recharge?
A. Yes. The unit will recharge in the idling position. However, the recommended period for re-charging is based on the vehicle being 
driven. If PJ is left to recharge from the idling position, the time may vary.

Q. When re-charging the PJ, does the LED light turn off once the unit is at full capacity?
A. No. The LED light will continue to stay on while the unit is plugged in. It will not overcharge the unit, however, we recommend 
disconnecting after 30 minutes (of recharging).

Q. Does the car need to remain in the accessory position the whole time I am recharging my battery?
A. Yes.

Q. How do I know if my car is accepting a charge?
A. Keep an eye on the details of the car. You should notice the dashboard lights getting brighter.

Q. Can I run my car off the PJ only?
A. No.  PJ was designed to be an energy booster for your car battery.

Q. How can I test my PJ for power level?
A. Plug in the adaptor cord to the PJ only. If the LED light shines a bright green, then you know that the unit has power. You can also 
attach a voltmeter to the PJ receptacle jack.  A fully charged unit will read 30 volts.

Q. Why does the PJ get hot?
A. If the unit is in the "charging" position for longer then 10 minutes, it will become warm. Once the car battery has accepted enough 
voltage to get the energy level high enough to start, the car battery will not accept any more.  On the other hand, it could be a problem 
with the connection at the port that is not allowing power to pass through.  Either way it will send it back to PJ causing it to get hot.

Q. If my car battery is completely dead, or at a low level, will the PJ work?
A. No. It is not designed to replace or jump-start a completely dead battery. It only carries 30 volts and if your battery is at too low to 
accept a charge, the LED light will not turn green.

Q. What if I do not get any response when I am reading my car battery with the adaptor cord?
A. There could be a problem with the connection at the port not allowing the adaptor to read the battery, your battery has a bad cell or 
your power port (cigarette lighter) 10 Amp fuse is burned out.

Q. Can I overcharge my PJ?
A. No. PJ automatically shuts off once it has a full charge of 30 volts. However, it is not recommended to leave a unit charging longer 
than the recommended time.

Q. Can I use PJ on a motorcycle?
A. Yes, if the vehicle has a power port or cigarette lighter port.

Q. Will this unit work if I have a vehicle that has automatic headlights?
A. Yes. The lights do not come on until the vehicle has completely started.  Therefore, you can still go through the process with your 
vehicle in the accessory position and your lights will not be a factor.

Q. Does the PJ have to be re-charged right after it has been used?
A. No, but it is recommended that you recharge it right after use so it is ready for future use. A unit can be recharged at any time, 
however, it may take longer to recharge.

Q. Will PJ work on a Prius?
A.  Yes.  Please consult your manual for which position you need to have it in.  

Q: Will PJ work with a VW diesel?
A: Yes, the PJ can start a diesel.  The only time that it will not is when the vehicle is equipped with the Benz Hot Coil Starter.  Those 
systems are on most older MBs prior to 2000.
Since a diesel takes a little more bust, I would recommend 5 - 7 more minutes of charging time.

Q: What is the silver disc in the plastic with a ring attached? There is no reference in the manual or your website. What do you do with it?
A: We have included a brilliant LED with the Universal model so that if you need extra light for the fail-safe mode, you can see at night 
under the hood. To use: first remove the clear plastic tab from the side. Then either pinch or slide the lever on top to light it.

Q: My car does not have a cigarette lighter.  Can I still use Porta-Jump?
A: Yes.  Plug the adaptor into the 12v power port to recharge your battery or you can use the Universal model that comes with mini 
jumper cables.

Q: How can I test the voltage in my PJ?
A: To test PJ with a volt meter, plug the adaptor into the PJ and touch the red meter prong to the gold ball at the end of the adapter and the black meter prong to the silver spring on the side. You should read around 30v. (See image below)

pj-volt-test.jpg

Q: In the instructions, it states that PJ has a shelf life until the date printed on the battery box. The date on the battery is 2011. Can you please advice?

A: We have changed the stamped date on the label from "Expiration date" to "Manufacturers date". The manuals will be updated on the next print. In the meantime, if your PJ says, "Manufacture date May 2011," it tells you that your PJ is good until May 2016.

Q: Is my PJ still good after the "Recommended Use By:--"  date stamped on it?

A: We have changed the stamped date on the label from "Expiration date" to "Manufacturers date". The manuals will be updated on the next print. In the meantime, if your PJ says, "Manufacture date May 2011," it tells you that your PJ is good until May 2016.


 

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